Last Updated: 05/02/2025
- Introduction
These Terms & Conditions (“T&C”) govern the use of services provided by Mallorca Yacht Management (“we,” “our,” or “us”). By using our website [yourdomain.com] or engaging with our services, you agree to these terms.
If you do not agree with these terms, please do not use our services.
2. Services Provided
We offer yacht management services, including but not limited to:
- Yacht Guardianage (regular inspections, security checks, monitoring)
- Yacht Maintenance (cleaning, engine checks, system upkeep)
- Yacht Tuition & Training (on-board training for yacht owners)
- Yacht Refits & Upgrades
- Winterization & Seasonal Care
We reserve the right to modify, add, or remove services at any time.
3. Client Responsibilities
By using our services, you agree to:
- Provide accurate and complete information about your yacht and needs.
- Ensure that your yacht is insured and complies with maritime regulations.
- Inform us of any special requirements or restrictions in advance.
- Grant us access to your yacht for maintenance and agreed services.
Failure to comply with these responsibilities may affect service delivery.
4. Pricing & Payments
- All prices for services will be agreed upon in advance and confirmed in writing.
- Payments must be made as per the invoice terms (e.g., 50% deposit before service, 50% upon completion).
- Late payments may result in additional charges or suspension of services.
- We accept payments via bank transfer, credit card, or other agreed methods.
We reserve the right to adjust prices for future services at any time.
5. Cancellations & Refunds
- Client-Initiated Cancellations:
- If a client cancels a service more than 48 hours in advance, no cancellation fee applies.
- If canceled within 48 hours, a 50% cancellation fee may apply.
- If canceled on the scheduled day, no refund will be issued.
- Company-Initiated Cancellations:
- If we need to cancel or reschedule a service due to unforeseen circumstances, we will offer an alternative date or a full refund.
No refunds will be given for completed services.
6. Liability & Disclaimers
- We will exercise reasonable care when providing yacht management services, but we cannot be held responsible for damages caused by:
- Acts of nature (storms, floods, etc.).
- Third-party service providers (e.g., subcontracted repairs).
- Pre-existing yacht conditions (e.g., undetected mechanical issues).
- Clients must ensure their yacht is fully insured, as we are not liable for any theft, vandalism, or accidents while the yacht is under our care.
7. Privacy & Data Protection
- All personal data provided will be processed in accordance with our Privacy Policy, in compliance with GDPR and Spanish data protection laws.
- We do not share client data with third parties without consent, except when necessary to provide services.
8. Governing Law & Dispute Resolution
- These Terms & Conditions are governed by Spanish law.
- Any disputes will be resolved in the courts of Palma de Mallorca, Spain.
- We encourage amicable resolution before legal proceedings.
9. Changes to Terms & Conditions
We may update these T&C at any time. Clients will be notified of significant changes via email or website updates.
10. Contact Information
For any questions regarding these T&C, contact us at:
info@mallorcayachtmanagement.es
